Bon Secours Richmond Health System has been named one of 25 companies from around the world to receive the 2010 Gallup Great Workplace Award. Gallup recognizes companies that have productive and engaged work forces.
Engagement is a term used by the Gallup organization and by others, including The Conference Board, who study the relationship between employee satisfaction and workplace productivity.
The Conference Board offers a few key characteristics that create engaged employees. They include:
- Integrity in their workplace – leaders walk the talk
- Daily work that is mentally stimulating
- Employee skills are challenged and developed
- Pride in the company – work is worthwhile
Employee engagement affects customers. Where engagement is high, customers report better experiences. Safety, always important in a health care setting, improves when employees are engaged.
This year’s Gallup Great Workplace winners were selected following a survey in each organization that involved at least 1,000 of its employees, with at least 80 percent responding, and the submission of a detailed best practices portfolio.
Bon Secours Richmond is part of Bon Secours Virginia, the state’s fourth largest health-care system.